Exploring On-Call Controls This article provides details on the options/features available on the Freshcaller phone widget du
AI Agents library in Freshdesk The AI Agents Library lets you skip building workflows from scratch by offering ready-made AI agen
Setting up single sign-on for your WordPress users You can use the plugin to enable your users to seamlessly and securely log in to Freshdesk. To do
Training your bots in Freshchat You'll be setting up intents for your bots in Freshchat based on questions that your customers hav
Creating new tickets and accessing the ticket list from mobile app Once you log in to the Freshdesk app, you will see the ticket list. The ticket list view displays